• EN
    indonesiaID
    english usEN
  • Global
KEWPIE Indonesia
  • Our Products

    Retail

    Retail
    See Product

    Food Service

    Food Service
    See Product

    Special Products

    • KEWPIE Mayonaise Original
      KEWPIE Mayonaise Original
    • KEWPIE Salad Dressing dengan Wijen Sangrai
      KEWPIE Salad Dressing dengan Wijen Sangrai
  • Recipes
  • About Us
    • Who We Are
    • Director's Message
    • History
    • Corporate Philosophy
    • Certification
    • 2030 Vision
    • MAYONNAISE ORIGINAL
  • kewpie plus salad
  • News Release
  • Contact us
  • ID EN
  • Home
  • Our Products
    • Retail
    • Food Service
    • Special Products
      • KEWPIE Mayonaise Original
      • KEWPIE Salad Dressing dengan Wijen Sangrai
  • Recipes
  • About Us
    • Director's Message
    • History
    • Corporate Philosophy
    • Certification
    • 2030 Vision
    • MAYONNAISE ORIGINAL
  • kewpie plus salad
  • News Release
  • Contact us

Privacy Policy

Basic Guide to Personal Information Protection

We at Kewpie Indonesia (“we,” “our,” or “us”) recognize that personal data is a critical asset (an interest protected by law). We believe that properly controlling and protecting this asset is part of our corporate social responsibility. As a company that provides "security and safety," Kewpie has established basic guidelines to be applied when handling the personal information of customers, business partners, officers, employees, and others.

Kewpie Indonesia acknowledges that we strive to adhere to these basic guidelines and protect personal data.

1.
Compliance with laws, regulations and other regulations regarding the protection of personal data

Kewpie will comply with Indonesian laws, regulations, and other guidelines regarding personal data protection.

Where applicable, we explain the meaning and reasons why providing your personal data is a legal or contractual requirement, as well as the possible consequences of failing to do so.

2.
Definition of personal data

"Personal data" in these basic guidelines refers to, but is not limited to, the following regarding information about living individuals or, where applicable, legal entities.

1.

Name, date of birth, and other relevant information that can be used to identify a particular individual;

2.

What can be easily cross-checked with other information so that it can be used to identify a particular individual;

3.

Your activity on the Kewpie Indonesia website;

4.

Information collected from third-party applications, such as third-party application development and platform analytics. This information may include your IP address, the location from which you accessed the Kewpie Indonesia website, statistics regarding your use of the Kewpie Indonesia website, and any errors or problems you experienced while accessing the Kewpie Indonesia website; and

5.

When you contact our Customer Service, we collect and record the content of your message. We use this information to evaluate your feedback, suggestions, and concerns so that we can provide you with better service.

We obtain personal data relating to you from various sources described in Section 6 below.

3.
Your consent and/or permission for us to process your personal data

With your consent, Kewpie Indonesia will obtain and process your personal data for the purposes of marketing our products, market research, and/or other purposes that will be notified to you in advance. Your consent is voluntary and is not a condition of using our website. You may withdraw your consent at any time by contacting us at the email address provided in "How to Contact Us" (see Section 12 of this Privacy Policy).

Withdrawing your consent will not affect the lawfulness of our processing of your personal data prior to your withdrawal.

4.
Controlling personal data and sustainable implementation

To ensure appropriate protection for personal data, Kewpie Indonesia will establish personal data storage methods, including a control system and handling methods, and appoint a person responsible for overseeing personal data. This person will be responsible for disseminating these methods to our officers, employees (including temporary and permanent workers), and other relevant parties and for ensuring their implementation. Furthermore, Kewpie Indonesia will continuously modify these control methods.

Your personal data will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Unless we are required or permitted by law to retain such information for a longer period, when it is no longer necessary to fulfill the purposes for which we process it, we will delete your personal data.

When determining the retention period, we consider various criteria, such as the type of services requested by or provided to you, the nature and duration of our relationship with you, the impact on the functionality of the services we provide if we delete certain personal data from or about you, the statutory retention period and expiration date, and the use of your information for aggregate market research.

5.
Implementation of information security

Kewpie Indonesia strives to implement security measures by creating and enforcing information security policies to prevent the risk of information leakage, falsification, loss, theft, unauthorized access, unauthorized use, unauthorized disclosure, unauthorized modification, and the like.

However, we cannot ensure or warrant the security of any information you transmit to us from being accessed, disclosed, altered, or destroyed. Electronic communications sent to or from us may not be secure. You should exercise caution whenever transmitting information online and be careful with the information you transmit to us. If you have reason to believe that your personal data is no longer secure, please notify us at the email address provided in "How to Contact Us" (see Section 12 of this Privacy Policy).

6.
Obtaining personal data

Kewpie Indonesia will obtain personal data through fair and lawful means. The purpose and scope of such data use will also be disclosed in advance.

6.1

Personal Data Provided Directly by You When You Interact with Us

If you contact us directly, for example, to request information or to connect with Customer Service, we may receive additional personal data about you, such as your name, email address, the content, date and time of your message, and our response. We may also receive personal data if you complete a survey, such as demographic information (e.g., age, gender) and other personal data you choose to provide.

6.2

Personal Information We Collect About You When You Access Our Website

Depending on the operating system of your device or browser and your choices when accessing the Kewpie Indonesia website for the first time or at a later stage in the 'Cookie Preference Settings' menu, we may collect your personal data.

Our website uses cookies to automatically collect certain types of information when you visit or interact with email communications, other websites, and online services. These files contain logs of site visitors. Information inside the log files includes Internet Protocol (“IP”) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users' movements around the site, and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.

If you prefer not to accept cookies, most browsers allow you to do so:

1.

change your browser settings to notify you when you receive a cookie, allowing you to choose whether or not to accept it;

2.

disable existing cookies; or

3.

set your browser to automatically reject cookies.mengatur browser Anda untuk secara otomatis menolak cookie.

Please note that this may negatively impact your experience using our online services, as some features and services may not function properly. Depending on your device and operating system, you may not be able to delete or block all cookies. Furthermore, if you wish to refuse cookies across all your browsers and devices, you must do so in each browser on each device you actively use.

7.
Use of personal data

Regarding the use of personal data provided to us, Kewpie Indonesia will comply with the scope of the purpose of use that we have previously informed or announced.

8.
Transfer of personal data
1.

Kewpie may subcontract personal data handling services within the scope of its intended use and based on your prior consent and approval. In such cases, Kewpie Indonesia will thoroughly review the subcontractor's management capabilities and ensure personal data security controls by organizing and supervising the handling of personal data.

2.

Likewise, Kewpie Indonesia will also ensure security controls for personal data shared among Kewpie Indonesia group companies.

3.

Kewpie Indonesia will not disclose or transfer personal information to third parties other than authorized subcontractors without the individual's consent. However, when a court, police, or other government agency requests disclosure of personal data, Kewpie Indonesia may disclose or transfer personal information without the individual's consent, provided that it is permitted by applicable Indonesian laws and regulations.

4.

Subject to possible restrictions under applicable Indonesian laws and regulations and notice to you (before and after any corporate action set forth herein), Kewpie Indonesia may disclose your personal data to any potential or actual acquirer, successor, or assignee as part of any restructuring, merger, sale, joint venture, transfer, or other assignment of all or any portion of our business, assets, or stock (including any bankruptcy or similar legal proceeding).

5.

We may transfer your personal data to several countries around the world, outside of Indonesia. These countries may not have the same level of protection as Indonesian data protection laws. If this is the case, we will obtain your consent before transferring your personal data to a party located in a country with a lower level of data protection laws and regulations.

9.
Your rights and options

Kami memberikan hak-hak tertentu kepada semua pemilik data pribadi sehubungan dengan pemrosesan data pribadi kami, sebagai berikut:

1.

Access. Kewpie Indonesia will provide access to your personal data, which includes the right to obtain confirmation from us whether your personal data is being processed. If so, Kewpie Indonesia will provide access to your personal data and information regarding how it is processed no later than 72 hours after your request to us for access to your personal data.

2.

Updates. If you wish to update and/or correct your personal data collected by us, you may submit a request to us for an update and/or correction. If so, Kewpie Indonesia will update and/or correct your personal data no later than 72 hours after your request to us to update and/or correct your personal data.

3.

Deletion. If you have chosen to provide us with your personal data and wish to delete the personal data we have received, you may request that we delete your personal data. If so, Kewpie Indonesia will delete and destroy your personal data no later than 72 hours after your request to delete and destroy your personal data.

4.

Termination. If you have consented to our processing of your personal data and wish to cease and terminate the processing of your personal data, you may request that we cease the processing of your personal data. If so, Kewpie Indonesia will cease and terminate the processing of your personal data no later than 72 hours after your request to us to cease the processing of your personal data.

If you would like to request us regarding the access, updating, deletion and/or termination of the above, please notify us at the email address provided in "How to Contact Us" (see Section 12 of this Privacy Policy).

10.
Children's personal data

We do not knowingly collect, store, or use personal data from children under the age of 18, and no part of our intended use is directed to children under the age of 18. If you learn that your child has provided us with personal data without your consent, please notify us at the email address provided in "How to Contact Us" (see Section 12 of this Privacy Policy). If we learn that we have collected personal data from a child under the age of 18, we will promptly take steps to delete that information.

11.
Personal data of persons with disabilities

We do not knowingly collect, store, or use personal data from individuals with disabilities, and no part of our intended use is directed to individuals with disabilities. If you learn that a person with a disability has provided us with personal data without the consent of their guardian, please notify us at the email address provided in "How to Contact Us" (see Section 12 of this Privacy Policy). If we learn that we have collected personal data from a person with a disability, we will promptly take steps to delete that information.

12.
How to contact us

If you have any complaints and/or requests to us regarding the processing of personal data, you can report the complaint to us at:

PT KEWPIE INDONESIA
Kawasan Industri GIIC Blok. CC No. 5 Kota Deltamas
Ds. Pasirranji, Kec. Cikarang Pusat, Kab. Bekasi
Jawa Barat, Indonesia 17530
personal_data@ml.kewpie.co.id

13.
Language

This Privacy Policy is written in English and Indonesian. If there is any inconsistency or conflict between the English and Indonesian versions of the Privacy Policy, the English version shall prevail.

14.
Changes

We reserve the right to change this Privacy Policy at any time. We will post any changes to this Privacy Policy on this page, and the revised version will become effective on the date the revised version is posted, which is identified at the top of the page. If we materially change the way we process your personal data previously collected from you, we will notify you via your registered email address or other means. We encourage you to review this Privacy Policy, which may be updated from time to time. Your continued access to our website after these changes will be deemed your acknowledgement of the changes to this Privacy Policy.

Copyright © 2021 Kewpie Indonesia All rights reserved.